FAQ's

  • We understand that sometimes things don't work out - we offer a 30-day returns period for all unworn & undamaged items.

    If your item was lost or damaged during transit, please contact us so we can rectify the issue.

    More information can be found regarding returns here

  • Please allow 1 - 2 business days for dispatching from our Melbourne warehouse.

    Australia — Free Express Postage — 1 to 3 days

    Rest of the World — $25 AUD Standard — 7 to 14 days

    Rest of the World — $38 AUD Express — 3 to 7 days

  • Please contact us by message / email for restocking dates.

  • We currently accept:

    • Paypal
    • VISA
    • Mastercard
    • Afterpay
    • Zip
    • Amex

    If you have any other questions, please feel free to contact us at customercare@naeonclo.com.