Shipping
Our warehouse team operates during business hours Monday – Friday, excluding weekends and Victorian public holidays.
Australia
We offer complimentary express shipping on all Australian domestic orders.
All orders are sent via Australia Post eParcel on an Express delivery service.
Please allow 1-2 business days for dispatch from our warehouse, and a further 1-2 business days for deliveries to metropolitan areas. For regional areas, please allow 2-4 days for delivery.
You will receive an email confirmation with your tracking number once your order has shipped.
New Zealand
We offer free express shipping for orders over $300 AUD. For all orders under $300 AUD a shipping fee of $20 AUD will be applied at the checkout. All orders are sent via Australia Post eParcel on an Express delivery service.
You will receive an email confirmation with your tracking number once your order has shipped.
United Kingdom
We offer free express shipping for orders over $300 AUD.
For all orders under $300 AUD a shipping fee of $30 AUD will be applied at the checkout.
All orders are sent via Australia Post eParcel on an Express delivery service.You will receive an email confirmation with your tracking number once your order has shipped.
USA & Canada
We offer free express shipping for orders over $300 AUD.
For all orders under $300 AUD a shipping fee of $30 AUD will be applied at the checkout.
All orders are sent via Australia Post eParcel on an Express delivery service.You will receive an email confirmation with your tracking number once your order has shipped.
Rest of World
We offer express shipping a flat rate of $40 AUD.
You will receive an email confirmation with your tracking number once your order has shipped.
Duties & taxes
International delivery costs do not include any taxes or duties, which are applied by your local government and customs office, on imported goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed rest with the customer.
Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Naeon Clo in order to receive a refund.
Please contact your local customs office directly for more information on taxes, duties and regulations.